Selling online? Get ready to meet these guys (and girls!)...
?>
Download eBooks and Software
 The Lotto Black Book
This Radical Approach To An Online Sales Letter Converts In The 3-5%... We've Never Seen Something Like This Since The Early Days Of 2004-2005 And I'm Sure You Haven't Either... We Convert More Than Our Competition And We Pay Out More... Try It!
How To Create An Iphone Or Ipad Apps And Games Succeed In App Store!
Discover How To Create An Iphone Or Ipad App&game And Hit Pay Dirt With It In The App Store! 60% Commission + Bonus. Awesome Member Area With Full Video Course. All You Need To Know On How To Start App Business With No Programming Skills At All!
Legit Online Jobs
Completely Redesigned For 2012! New Pricing = Higher Conversions And Lower Refunds. 24/7 Support Converts Even More Visitors Into Customers. Visit Http://www.legitonlinejobs.com/affiliates To See How Each Visitor Can Be Worth Well Over $200.
Articles > Online BusinessSelling online? Get ready to meet these guys (and girls!)...
by: Richard Grady
If you are thinking about starting an online business, I need to warn you about some of the people that you are going to 'meet'. Once you have a website or any form of online presence, these people will seek you out - I guarantee it!
THE ADVISOR
The Advisor is far more common than you might think. He (or she) will choose your website at random and then email you (often at considerable length) to explain exactly what is wrong with your site. The Advisor will often not have a website of their own but will be a self-appointed expert in website design and online marketing. The beauty of this advice is that it is free and you don't even have to ask for a review - The Advisor will just send his opinion to you.
The Advisor is ALWAYS right. Regardless of how successful your site may be, The Advisor will always find something wrong with it and kindly inform you so that you can correct it.
Irritability Factor: 7 - fairly irritating but easily ignored.
THE WHINGER (also known as The Whiner)
Whingers and Whiners are a breed unto themselves. As the name suggests, they will whinge and moan about ANYTHING! You can spend hours helping these folk (free of charge) yet they will still find something to gripe about. It is impossible to please a Whinger and the best thing to do is to avoid getting involved in the first place. Learn to spot the signs of a Whinger from the first email they send you. If the email contains more than three 'moans' in as many paragraphs, you have probably got yourself a Whinger.
Irritability Factor: 5 - best to ditch the Whinger ASAP or they will become highly irritating.
THE MAGICAL CRITIQUE
These are one of my favourite types of people. The Magical Critique surely does possess magical powers. They are able to review your products without ever having seen them! That's right, they will offer their considered opinions on your products (whatever they may be) regardless of the fact that they have never made a purchase from you! The review will almost always consist of just a single sentence (but hey, this is magic so you really should be grateful for whatever is thrown at you!). An example review could be:
'Your eBooks is complet and utter trash and anyone that byes it is an idiot'
Quality stuff I think you will agree. Also, please note the spelling mistakes - The Magical Critique will invariably have a poor grasp of the English language but as I have already said, this is magic so don't knock it :-)
Irritability Factor: 4 - more amusing than irritating.
THE FURIOUS EMAILER
I think it is fair to say that the Furious Emailer probably has serious personality issues that need to be dealt with. You will recognise the Furious Emailer immediately as the first email you receive from them will be full of CAPITAL LETTERS and obscene language. It is likely that the reason for the initial contact will be that the Furious Emailer has made a purchase from you and something minor will have gone wrong (for example they did not receive a confirmation email after paying etc). Whatever the problem, it will always be obvious to any normal person that it isn't your (the sellers) fault as they will realise that computers and the Internet are not 100% reliable and these things do happen. Unfortunately the Furious Emailer will not realise this and will spend a few minutes working themselves up into a rage before blasting you with the email equivalent of an Exocet missile!
Strangely enough, when you reply to the Furious Emailer and resolve the problem, they will usually roll over and become one of the nicest people you have ever corresponded with. Apologies will flow and everything will be happy and calm once again - like I said, serious personality issues. Be aware however that this is not always the case and in the event of further 'furious emails', you may well have found yourself a Complete Fruitcake (see below).
Irritability Factor: 8 - can be very irritating simply because of their lack of manners. After all, they wouldn't walk into a store and speak to the assistant in the same way would they? Easily dealt with though (especially if they are asking for a refund). Simply reply and explain that you don't respond to abuse and if they would like to apologise and send a polite email, then you will deal with their request immediately.
THE COMPLETE FRUITCAKE
This type of person is difficult to quantify and will often display traits of several different types of character. It will usually be possible to spot a Complete Fruitcake due to the fact that their emails won't make any sense or will not even relate to your website or products. If you reply asking the Fruitcake for more information or details about their purchase etc, you will simply receive further emails that make even less sense than the first.
Irritability Factor: 9 - The only way to deal with a Complete Fruitcake is to reply with a similar nonsensical email to that which you have received. Be warned, this can result in you going round in circles having a meaningless conversation with someone that really needs medical attention.
On the plus side, if you do work online, you will find that 99% of the people you meet are perfectly pleasant folk. I have made some excellent online friends since I started my web businesses in 1998 and I don't include any of you in the list above (because I always delete members of the above groups from my mailing list as soon as I possibly can!) :-)
Copyright 2004 Richard Grady
?>
News on Online Business
McGraw University Introduces New Online Business Degree Programs to Match Employers’ Needs
McGraw University adds in new courses to the current business curriculum in order to increase the relevance to the current job market trendsArlington, TX (PRWEB) May 25, 2012 McGraw University, an accredited leading online university that has been known around the world for its improved learning services for working adults has announced that it has introduced fresh courses in its Business and ... Online CRM Provider Really Simple Systems Increases Web CRM Adoption With Intelligent Data Import
LONDON, May 24, 2012 /PRNewswire/ ---Innovative data import solution increases usability and simplicity of online CRM, web CRM and small business CRM system-Really Simple Systems http://www.reallysimplesystems.com/ ... Raising Funds for Your Online Business: Show Me the Money!
Tax guru Barbara Weltman explains the options available for obtaining capital for your growing ecommerce business. In Part 1, she discussed the pros and cons of borrowing money (debt) vs. taking in investors (equity) - see Raising Funds for Your Online Business: Debt vs. Equity . Today, she discusses where to look for debt and equity financing and some pitfalls to avoid. A SEO package to help build your online business
What do we offer in websites that improve SEO? Our website packages allow you to feature your business with a customizable webpage built with the latest search engine optimization (SEO) tools. Through these SEO tools, as well as coupons and special deals and premium placement in your local online directory, you can maximize online traffic to your business. Landrieu Seeks Partnership with Google On Get Your Business Online Event for Lafayette
WASHINGTON - Today, Senator Mary Landrieu (D-La), Chair of the U.S. Committee on Small Business and Entrepreneurship, requested that Google Inc. bring their highly successful "Get Your Business Online" (GYBO) entrepreneur event to Lafayette, Louisiana. GYBO gives small businesses free online tools to create their own website and provides training about the process. In fact, Google has held GBYO ...
|
